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ingenuity gap

Dan Pink is a mas­ter of cre­ative swip­ing, which is MBA-speak for “he steals other peo­ples’ ideas.” Which isn’t to say he’s not a clever chap. And we cer­tainly guys like him, crafty writ­ers who aren’t put off by research, who weave the lat­est ideas into pithy, punchy, com­pelling nar­ra­tives. Cer­tainly, for every artic­u­late Dan Pink in this world, there are about 100,000 of us Aver­age Joes bang­ing our heads against the wall, utterly dis­mayed that our bosses just don’t get it.

With A Whole New Mind, he made the argu­ment for inno­va­tion and cre­ativ­ity and now again with Drive, he’s com­piled the lat­est insights into moti­va­tion. In both instances, the ideas aren’t new, but you’ll be glad to have it in a pocket-sized, rhetoric-ready, Red Book.

Here’s a video of some of the ideas and then some of the best quotes from the book (fol­lowed by a minor rant from me at the bottom).

Some quotes from Drive

While com­ply­ing can be an effec­tive strat­egy for phys­i­cal sur­vival, it’s a lousy one for per­sonal ful­fil­ment. Liv­ing a sat­is­fy­ing life requires more than sim­ply meet­ing the demands of those in con­trol. Yet in our offices and our class­rooms we have way too much com­pli­ance and way too lit­tle engage­ment. The for­mer might get you through the day, but only the lat­ter will get you through the night” (p.112).

Lakhani and Wolf uncov­ered a wide range of motives [with open-source devel­op­ers], but they found ‘that enjoyment-base intrin­sic moti­va­tion, namely how cre­ative a per­son feels when work­ing on the project, is the strongest and most per­va­sive dri­ver.’ A major­ity of pro­gram­mers, the research dis­cov­ered, reported that they fre­quently reached a state of opti­mal chal­lenge called ‘flow’” (p.23).

If your star­ing point was The­ory X, [McGre­gor] said, your man­age­r­ial tech­niques would inevitably pro­duce lim­ited results or go awry entirely. If you believe in the ‘medi­oc­rity of the masses’, as he put it, then medi­oc­rity became the ceil­ing on what you could achieve” (p. 76).

The ulti­mate free­dom for cre­ative groups is the free­dom to exper­i­ment with new ideas. Some scep­tics insist that inno­va­tion is expen­sive. In the long run inno­va­tion is cheap. Medi­oc­rity is expen­sive – and auton­omy can be the anti­dote” (p.90)

Most impor­tantly [when in a flow state] the rela­tion­ship between what a per­son had to do and what he could do was per­fect. The chal­lenge wasn’t too easy. Nor was it too dif­fi­cult. It was a notch or two beyond his cur­rent abil­i­ties, which stretched the body and mind in a way that made the effort itself the most deli­cious reward.… In flow, peo­ple lived deeply in the moment, and felt so utterly in con­trol, that their sense of time, place, and even self melted away. They were autonomous, of course. But more than that, they were engaged” (p.115).

Flow is “oxy­gen for the soul” (p.127).

Sci­ence shows that the secret to high per­for­mance isn’t our bio­log­i­cal drive or our reward and pun­ish­ment drive, but our third drive – our deep-seated desire to direct our own lives, to extend and expand our own abil­i­ties, and to live a life with pur­pose.” (p.145).

Yet in the face of this evi­dence – and as the world econ­omy demands more non-routine, cre­ative, con­cep­tual abil­i­ties – too many schools are mov­ing in the wrong direc­tion. They’re redou­bling their empha­sis on rou­tines, right answers and stan­dard­iza­tion. And their haul­ing out wag­ons full of if-then rewards – pizza for read­ing books, iPods for show­ing up to class, cash for good test scores. We are brib­ing stu­dents into com­pli­ance rather than chal­leng­ing them into engagement.”*

The Oblig­a­tory Rant

*I’ve actu­ally included this last quote, not because it hits the mark, but because  it couldn’t be more wrong. I’ve worked around the world, in amaz­ing, won­der­ful schools, where there are hardly any rules at all because the kids are so dri­ven. And I’ve worked in bottom-of-the-barrel, strug­gling schools –where you’re more wor­ried about stab­bings than cheat­ing. I’ve worked in Cen­tral Amer­ica, the Mid­dle East, North Amer­ica and Europe and yet some­how I’ve never met these narrow-minded teach­ers who’ve got it all wrong.

So, as some­one who cares deeply about our edu­ca­tion sys­tems, I’m tired of these lines.

Schools are not damp­en­ing your daughter’s inner artist.  And they aren’t pun­ish­ing her for ques­tion­ing the rules.  Today’s teach­ers actu­ally care deeply about kids’ devel­op­ment and their own edu­ca­tional prac­tice. They are activists, debat­ing poli­cies, exper­i­ment­ing, work­ing week­ends, squeez­ing 110% out of always-limited resources.

They know the world your kids are grow­ing up into. They’re in the job because they get it and they’re up for the chal­lenge.

So, please, the next time you hear some­one mak­ing this chal­leng­ing straw-man argu­ment, chal­lenge them back. Ask them to give you a real idea about schools, a new idea and not a fake com­plaint. We all care about schools, but there are no easy answers in this field. So let’s make sure that, as much as pos­si­ble, we’re giv­ing the cause of edu­ca­tion our intel­li­gence and our innovation.

As far as the edu­ca­tion sys­tem is con­cerned, I would say to Mr Pink (and to you too Sir Ken Robin­son), “either get on board, or get out of our way.”

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How to save the world

March 22, 2010

The new prob­lems of the world require fresh approaches. They require our inge­nu­ity and our care­ful, cre­ative con­sid­er­a­tion. You and I know this, but still most of us don’t often get mean­ing­fully involved.

Why is this?

I think there is a col­lec­tive feel­ing that these prob­lems are too big for any of us to make a real dif­fer­ence. We doubt our abil­ity to influ­ence impor­tant mat­ters when there are well-connected lob­by­ists, busi­nesses with billion-dollar bud­gets and polit­i­cal par­ties firmly wed­ded to their own notions. And these doubts seem per­fectly warrented.

There is a great para­gragh in Chomsky’s Man­u­fac­tur­ing Con­sent, about what keeps us from being polit­i­cally active:

Very few peo­ple are going to have the time or the energy or the com­mit­ment to carry out the con­stant bat­tle that’s required to get out­side of the [main­stream media]. The easy thing to do you know — you come home from work, you’re tired, you’ve had a busy day, you’re not going to spend the evening car­ry­ing on a research project, so you turn on the tube and say its prob­a­bly right, or you look at the head­lines in the paper and then you watch the sports or some­thing. That’s basi­cally the way the sys­tem of indoc­tri­na­tion works. Sure the other stuff is there, but you’re going to have to work to find it.

This is the chal­lenge we face. Even if your beef is not with the media, you don’t have the time or the energy for it (what­ever that ”it” is for each of us) at the end of the day. We take care of our fam­i­lies, feed our cat, mow the lawn and then there’s not much left over. So, our hard-won uni­ver­sity degrees in Geo-Chemistry or Post-Feminist Neo­col­lo­nial­ism stare down at us from the wall, while we avoid eye-contact and look for a new episode of the Fam­ily Guy.

But the tide is turn­ing my friends

Indi­vid­u­als (as com­mit­ted, edu­cated and inter­ested as they were) have found the sys­tem stacked against them for hun­dreds of years. It had to do with the chal­lenges of orga­niz­ing. It was the basis of Marx’s opti­mism (‘If ONLY we could orga­nize!’) and every major world leader benifited from the fact that they couldn’t. Orga­niz­ing was very hard.

Back in the day

Con­sider how hard it was to even share a news­pa­per arti­cle with a friend:

  1. You had to get your own copy of the news­pa­per and cut the arti­cle out with scissors
  2. Then, find an envelope
  3. Then, copy out your friend’s address
  4. And then get a stamp and go out­side to find a place where you can send the letter

It wasn’t THAT hard, but it was hard enough that you prob­a­bly wouldn’t bother. What WAS hard was form­ing a group. You would need to get the word out some­how (maybe by let­ter again) and have a place to meet. It took a con­sid­er­able amount of time and effort and at least a lit­tle fund­ing. The inter­net has removed a lot of these barriers.

The major chal­le­nege to mass-participation for hun­dreds of years has been the dif­fi­cul­ties involved in orga­niz­ing. I recently fin­ished Clay Shirky’s hugely-underrated Here Comes Every­body,which asks the ques­tion: ”what hap­pens when peo­ple are given the tools to do things together, with­out need­ing tra­di­tional orga­ni­za­tional struc­tures?” (The mail­ing a let­ter exam­ple above is adapted from his book).

Today we can group together almost effort­lessly; we can orga­nize and coor­di­nate asyn­chro­nously, in muli­ple groups at the same time –with­out geo­graph­i­cal or finan­cial constraints.

So today it’s mostly a ques­tion of lead­er­ship. If your vision is strong enough, if your idea is impor­tant enough, a lot of us can and will hap­pily join you.

You have the power!

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What teachers know

March 11, 2010

Today’s grad­u­ates face a new breed of chal­lenges as they enter the work­force. They will con­front messier, intractable prob­lems such as cli­mate change, global ter­ror­ism, antibi­otic resis­tant dis­eases and per­sis­tent mar­ket weak­ness. The same tech­nolo­gies that empow­ered them as learn­ers at the same time also mul­ti­plied the poten­tial for global havoc.

And this has changed the def­i­n­i­tion of an appro­pri­ate education.

Teach­ers know this

Teach­ers appre­ci­ate that han­dling the new, intractable prob­lems requires a new skill set. They require empathiz­ing, imag­i­na­tive cit­i­zens –in touch with their own cre­ative impulses, con­fi­dent indi­vid­u­als who can imag­ine totally new solu­tions. Teach­ers want to facil­i­tate their stu­dents’ growth as artists. But teach­ers know some­thing else as well.

Tomorrow’s man­agers must also be lit­er­ate and numer­ate. As well as being cre­ative lead­ers, reach­ing out and find­ing fresh answers to the prob­lems of the future, they need to know every­thing we grad­u­ated know­ing. And they need to be firmer in their foun­da­tions than we were. The stakes are higher for them and the com­pe­ti­tion for jobs is more fierce.

Inside most class­rooms today you find teach­ers tak­ing an iter­a­tive approach, bal­anc­ing the advan­tages of con­stancy and rou­tine with their neces­sity for exper­i­men­ta­tion and adap­ta­tion. You find teach­ers who are doing the best they can with the resources they have. The demands on teach­ers have never been greater. And they know it.

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Solving the big problems

February 23, 2010

When I started my bet­ter liv­ing project it wasn’t really about qual­ity of life at all. It was more about fac­ing the ques­tion: “what kind of life is best for a per­son liv­ing in our times?” It was as much about being respon­si­ble as any­thing else. I was wor­ried espe­cially about intractable prob­lems like global ter­ror­ism and global warm­ing. Ten years later, ter­ror­ism is still a fear, but cli­mate change in par­tic­u­lar has emerged as the dom­i­nant chal­lenge of our times –our generation’s equiv­a­lent of walk­ing on the moon.

Liv­ing a good life means mak­ing a dif­fer­ence to an impor­tant issue like this, or at least doing our best. (We know that the only thing nec­es­sary for global prob­lems to per­sist is for good peo­ple to do noth­ing about them). But, if you’re any­thing like me, quite frankly as con­cerned as I am for the envi­ron­ment, I do very lit­tle with this con­vic­tion. When I make a choice, the effect it has on the envi­ron­ment is rarely fore­most in my mind. This dis­so­nance (between what we know is impor­tant and how we act) has a lot to do with the com­plex­ity of these kinds of issues. It’s hard to know quite how to make any kind of tar­geted inter­ven­tion, to make any kind of real dif­fer­ence at all.

Below I’ve listed some prac­ti­cal ways to get involved. But, first here are some great insights into the issue from Bill Gates.

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I’ve just taken an online test and found that my per­sonal C02 out­put every year is about 17 tonnes. This is much higher than I expected. 69% of these emis­sions come from trans­porta­tion, which is also sur­pris­ing con­sid­er­ing that, here in Bel­gium, I don’t drive a car. My emis­sions sim­ply from fly­ing equals about 10 tons per year. (If you’re inter­ested in what that means, here’s what one tonne of CO2 looks like).

If you’d like to take a test like this here are some you can use: from the EPA (from the US), from ActOnCO2 (from the UK), ICLEI (Inter­na­tional).

Small steps for man

The most impor­tant thing most of us can do to com­bat cli­mate is to sup­port (and encour­age) gov­ern­ment efforts to reduce emis­sions. Through the gov­ern­ment one per­son, or a small group can make a big difference.

Here area  few other things we all do to reduce our car­bon footprint:

  • Reduce the miles you drive (i.e. by walk­ing, cycling, car­pool­ing  or tak­ing pub­lic transit)
  • Reduce air travel (i.e. by using elec­tronic communications).
  • If you do have to drive, pur­chase a vehi­cle with the high­est fuel effi­ciency avail­able (and also have it reg­u­larly ser­viced, avoid using the air­con­di­tioner, reduce your dri­ving speed and use it as rarely as you can
  • Pay to off­set your CO2 foot­print through orga­ni­za­tions such as Con­ser­va­tion Inter­na­tional, Nature Con­ser­vancy, Cli­mate Trust, Native Energy, Terra Pass, or  The Car­bon Fund. (More details on the costs and projects of each of these orga­ni­za­tions are described here). I’ve done this before, but per­son­ally I am going to make a rou­tine of off­set­ting my emis­sions, by invest­ing in these types of projects.
  • Plant trees. One tree, planted in the trop­ics, will absorb about 1 tonne of CO2 if it lives to 40. Con­sid­er­ing my 17 tonnes usage per year I will need to plant around 14oo trees in my life to make up the dif­fer­ence. Cer­tain other fac­tors, such as the like­ly­hood of some of these trees not sur­viv­ing so long and the ecosys­tems where I have a chance to plant mean that I should plant at least dou­ble that num­ber to ensure I am car­bon neutral.
  • Increase the energy effi­ciency in your home (here is a good list of ways to do that)

The future

Bill Gates makes the point that a big push to inno­vate is also nec­es­sary. One idea I’d love to be a part of is imple­ment­ing crowd­sourc­ing meth­ods to inno­vate solu­tions to cli­mate change. (Stud­ies have shown that diverse groups of peo­ple can often have more suc­cess solv­ing really chal­leng­ing prob­lems than groups of experts.) That seems a log­i­cal way to use tech­nolo­gies (which have con­tributed to the prob­lem) to our advantage.

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Practical Ingenuity

May 26, 2009

I like peo­ple who think design can change the world. Grow­ing up, I was hugely inspired by The Inge­nu­ity Gap –a book which explains why we must be excep­tion­ally cre­ative in our responses to prob­lems like cli­mate change and global ter­ror­ism if we are to stand a chance at solv­ing them. Here are two inspir­ing exam­ples of informed, cre­ative design.

The first is from Design that Mat­ters (DtM), a Boston-based charity: 

And here is the third TED pre­sen­ta­tion from Hans Rosling (his oth­ers are here and here, if you missed them). Rosling’s non-profit Gap Min­der, based in Swe­den, uses data visu­al­iza­tion (like the Tren­dal­izer) to make the world’s devel­op­ment sta­tis­tics understandable. 

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